This year, the annual holiday tradition of buying, trying, and returning may have a setback. Major retailers like L.L.Bean and JCPenney are charging return fees for mailing back unwanted items. NBC News’ Savannah Sellers shares tips on how to avoid these fees this holiday season.
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#OnlineShopping #Shopping #HolidayShopping
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Spending 0 on Black Friday this year. Bought all my gifts at craft fairs. Gifts with a purpose and you support regular people with hobbies. Not big corporations. Oh and saved a fortune while I was at it👍
Goodbye to their business we keep them alive
Wonder how that's going to affect their sales? 🤨 Especially with clothing and every manufacturer using a different sizing system and cheaper clothing being made with out pre-shrinking fabric? Yeah, I see this idea going as well as the Chief Twit's.
Prior to covid I bought size 10.5W shoes that fit perfectly. During covid bought the same brand and size but they were huge. Then bought 9.5W which were too wide but the correct length. Then bought 9.5 regular and they were too small both in width and length. I posted to the brand website the variation and ranked them a 1/5. Shoes should be measured in centimetres rather than random sizes.
I wouldn’t bother shopping at those places unless they stocked something unique that I could get nowhere else or something that I already know I wouldn’t want to return.
AFAIK return fee pays the carrier (shipping/handling). Some retailers offer free exchanges.
I mean… If it's not defective, you should be charged, realistically.
This is why I don’t shop online 😂
You sell me a crappy product I am returning it and I want my full money back.
Sometimes the description or pictures don’t even match the actual product. And what about items that arrive broken? How is that my fault? Are you going to have the carrier reimburse me the return fee?
No thanks I’ll just plan a shopping day and go to the store myself.
Good
See you later online clothes shopping. No returns = risk versus reward is too unbalanced for most consumers.
In Australia they charge $65.00+ for a $2.00 Chinese T-shirt with photoshopped, false images of a vastly superior product. If the norm is to charge for returns, then online shopping for clothing items will end.
Funny how retailers drive customers away during economic downturns. I enjoy dropping greedy entities and never return.
Who would have thought. Spend years killing off brick and mortar by using "free returns" as the way to draw in customers who aren't sure about what they are buying. Now, get rid of that to save money since brick and mortar is dead.
Any way to screw the customer.
No such thing as free shipping.
So, the company sends me broken things, and I pay to have them returned.
Makes sense….
Great to know, won’t be using online shopping anymore
Inflation is a myth, don’t let retailers take advantage of us like the oil companies. Just tax the rich, problem solved…
That will put a quick stop to my online purchases. Online stores usually send damaged or seconds as new
I'm done sitting tight for the award advance since i acquire$23,000 every 12 days of my investment.
Everything is a scam
Well that mean I ant buying from them
LMAO shipping labels are NOT free lol FedEx, UPS, USPS, etc need to get paid 😂
Oh no
Wow. I only know Amazon and Ebay. Where you can return for free.
This is why Amazon is doing better than retail. Zero return fees and zero (or almost zero)to ship it back.
When I worked retail I literally hated any customer who orders multiple sizes online and returns everything that doesn't fit to the physical store. We had one guy who every month special ordered about 15 shirts only to keep about 3-5 each time. He would buy things on the site that no one else would ever buy. Every return would be added to our inventory as we were not able to send special orders back. Even non special orders have a lengthy process to be RTV'd (return to vendor). Side note when I worked for Best Buy the RTVs in the early 2000s were actually not bad, probably per company per vendors they work with. But at this store we accumulated so much product that wouldn't sell and corporate just sees a guy who buys from us every month. And it's not like he's waiting for these items to eventually go to our clearance racks, he already bought the sizes that fit. And what do you know he saw nothing wrong with what he was doing every time.
While the practice of returning to the physical store is not the problem it's retailers and vendors with a bad process but also these customers not knowing how a return affects their local storefront. With the big names you're thinking of the strength of the company but you should really be thinking about the strength of the store you're returning to.
Next you’ll be paying a fee just to look at it
You make money returning
get ready to lose more market share to Amazon you idiots. people are tired of "shrinkage economics." If retailers want our money during a recession they BETTER START EARNING IT!
This is not new, this was the norm! All companies charged 30% restocking fees in the early days of online shopping. It didn’t matter if the product was clothes or cutlery.
Out of all the stories to air ?
NBC chooses this to help spread awareness to help corporations make more money because smart consumer shopping ? 🤔