Amazon accused of ‘misleading’ customers to sign up for Prime subscription service



The FTC is suing the retail giant for allegedly signing up customers for its Prime subscription service without their consent. ABC News’ Rhiannon Ally explains. SUBSCRIBE to ABC News on YouTube: https://bit.ly/2vZb6yP Latest Updates: http://abcnews.go.com/ Watch FULL EPISODES on Hulu: http://abcn.ws/3bzvQQn #news #amazon #tech #abcnews #consumerprotection #amazonprime

Original source (ABC/Youtube)

24 comments

  1. Always happens to me but only got got once

  2. Don't stop there, hit them with antitrust as well. Soon they won't just be a one-stop-shop, they be the only shop.

  3. Amazon Prime is one of the things you would want to subscribe to if you frequently use their service.

  4. If you don't understand what you're buying when you put in your card then you didn't do your homework. We all have done it before. It's not just Amazon. Personally I'm pleased with Prime/Prime Video. The easiest way to cancel all subscriptions is look at your bank records. The change your card if you must. Only add what you need to need card

  5. I don't know how Amazon workers work. A simple item that you bought online, and yet they will deliver the wrong item that's not same in the picture. The hassle of cancelling, returning and consuming your time that's not your fault is the worst. And I'm from Philippines. My first and last cancelled order. It's a bad experience and won't order again ever.

  6. Subscribed to Paramount, linked to Prime in Australia. Tried multiple times to cancel the membership, kept advising that I had to go to the platform I subscribed on in order to cancel (what a load of bull dust), in the end emailed to do it. It was DELIBERATELY difficult to unsubscribe compared to every other streaming platform I've used.

  7. Amazon made it so difficult for me to cancel my membership!!! They do NOT make it easy at all. I remember complaining about this and feeling frustrated.

  8. Finally Amazon is being brought to Justice they have stolen so much money from me

  9. Wish They'd do cable

  10. lets suit the crap out of them ,, put Jeff Bozo's out of business….No more stupid rocket ships

  11. Amazon ripped me off by charging me after I cancelled my subscription. Amazon is corrupt and dangerous intruding into every part of our lives once you use their services. They alone are the cause for millions of workers losing their jobs in the retail industry. Avoid Amazon at all costs.

  12. I haven’t been able to cancel my Prime membership for 5 years

  13. Their biggest trick is lumping rating scores for companies into one, no matter how many products they sell. So there is no true evaluation from
    customers and when you call them out, their response is to black ball you

  14. For God so greatly loved and dearly prized the world, that He gave His One and only begotten Son, so that whoever BELIEVES in Him shall not perish ]hell] but have Eternal life [ Heaven].* (John 3:16) βš πŸŒ‹γ€°πŸŒŠβš‘β˜’πŸ”₯ F I N A L W A R N I N G ! End of the world, Jesus is coming, rescuing/snatching all believers up to Heaven! πŸ›ˆsee Playlist. 𓆩♑π“†ͺ

  15. So if they are suing, shouldn't the money go to the consumers?

  16. I wonder how trustworthy Amazon is now

  17. as a prime member I definitely know how hard it is just to navigate the amazon app in hopes of finding any information about the different prime benefits as well as simply trying to change my prime membership status because it was useful for a month and then I switched to a yearly membership and never found the option to switch again

  18. 'Zon is a POX. There's nothing about the entire racket that serves anyone or anything except Bezoz. Every MFC, author, and "customer" gets screwed. Unfortunately, the general population has been groomed to simp for him, and they LOVE 'Zon. They adore it. Groomed or not, people love to order packages and have slaves deliver them! Humanity is classy that way. πŸ’ͺ😎✌️

  19. out of curiosity i just looked on amazon, it took me maybe 30 seconds to figure out where to cancel your membership…

  20. Show and tell me another big retailer that will send you the same product for free, no questions asked. Yeah, didn’t think so.

  21. I am a victim of this, also I was a victim of another case in 2023 with a credit card charged without permission , when this happened to me I understood how some people nowdays become billionaires, stealing,.

  22. Yes they did that to me

  23. NEVER use your primary bank card to buy from ANY online retailers.