Southwest COO apologizes for holiday chaos: “We were wrong” | ABCNL



Southwest executive Andrew Watterson takes responsibility for the company’s failure amid vacation cancellation chaos as he testifies before Congress. WATCH the live stream of ABC News here: https://www.youtube.com/watch?v=w_Ma8oQLmSM SUBSCRIBE to ABC NEWS: https://bit.ly/2vZb6yP Watch more at http://abcnews.go. com/ LIKE ABC News on FACEBOOK https://www.facebook.com/abcnews FOLLOW ABC News on TWITTER: https://twitter.com/abc #ABCNLUpdate #southwest #flights #cancellation #abcnews

Original source (ABC/Youtube)

3 comments

  1. Spending billions on share buybacks or upgrading the IT infrastructure? Southwest obviously chose the former.

  2. That reporter's eyes are so narrow he looks cross eyed